About Mark

Fifth-generation plumber. First-generation leader.

Mark Collins is the CEO of Elevate Franchise Brands, the parent company of 1-800-Plumber +Air and PatchitUP, and the author of the Unleashing the Power series.

Mark Collins

The story

A family trade since 1905

Mark’s great-great-grandfather started a plumbing business in 1905, and each generation since has built its own. Mark’s dad started D. M. Collins Plumbing in 1983. In 2005, at 20 years old, Mark started running its operations, and quickly learned that knowing the trade and leading people are two different jobs.

The fears he faced in those years nearly cost him the business: confrontation, being wrong, disappointing people, missing out and failing. Learning to face each one became the Five Pillars of Leadership, and the foundation of everything he has built since.

Today Mark leads Elevate Franchise Brands, home to 1-800-Plumber +Air and PatchitUP drywall repair, and still owns and runs 1-800-Plumber +Air of Pearland and PatchitUP of Pearland.

The family plumbing showroom, about 1908
The family plumbing showroom, about 1908

Milestones

Five generations in the trade

  1. 1905Mark’s great-great-grandfather starts a plumbing business, the first of five generations in the trade.
  2. 1983Mark’s dad starts his own company, D. M. Collins Plumbing.
  3. 2005At 20, Mark starts running operations at D. M. Collins Plumbing.
  4. 20171-800-Plumber +Air begins franchising.
  5. 2025Elevate Franchise Brands launches, and PatchitUP begins franchising.
  6. 202640+ live 1-800-Plumber +Air locations.
  7. 2027Unleashing the Power of You is published.

What Mark leads today

Building brands, people and tools

Franchising

1-800-Plumber +Air

Plumbing, HVAC and drain service, franchised nationwide with 40+ live locations.

Visit 1800plumber.com

Franchising

PatchitUP

Fast, clean drywall repair for homeowners, built on the same franchise systems.

Visit PatchitUP

Software

ConnectusPro

A field-service platform Mark built to run his own franchise brands, from dispatch to technician training.

Learn more

Media and press

Bio, headshots and book cover for event programs, interviews and press.